GENERAL FUNCTION:

Responsible for achieving new projects acquisition from China&Overseas market, sales team management and ensure company new business growth objectives.

RESPONSIBILITIES:

1.To

GENERAL FUNCTION:

Plans, organizes and directs engineering to meet objectives for design, new product development and improvement of existing product lines. This includes providing operations the nec

GENERAL FUNCTION:

Responsible for get value customers and assist Sales Manager achieving new projects acquisition from China market and ensure sales revenue growth objectives.

RESPONSIBILITIES:

1、对于酒店的发展和营业额的提高提出可行性操作的建议，以最大可能提高酒店赢利。

2、详细了解饭店的服务项目、内容和服务时间。

3、清楚了解客房状态、客房类型以及包价产品和折扣规定等方面的知识。

4、监督做

主要岗位职责 Key duties：

1、跟踪和管理我们所服务的海外客户；Track and manage the overseas customers we serve ；

2、为客户提供技术支持及维修方案，必要时出差客户现场维修解决问题；Provide technical su

1.Implement projects in the product development involving all required multi-local resources to meeting the customer requirements.

在产品开发过程中与公司内部各相关部门沟通协调，统筹资源，满足客户需求

工作职责：

1. Identify research, evaluate and select suppliers that meet the organization’s standards of price, quality, timing and reliability of supply. Identify research, evaluate and coordinate

岗位职责

1.协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。

2.宾客服务经理在前厅部经理的直接领导下，在当班期间负责整个酒店的正常运作。

3.要负责处理宾客的问题和投诉。

4.要

Position Description:

The Technical Services Manager shall oversee and derive all aspects of technical support, liaison with OEM, capability development, and work card management. The Technical Ser

形象端正，沟通能力强，有团队协作精神，责任感强；

3年以上星级酒店同等岗位工作经验

1、This is an iconic symbol of Kempinski and is in essence the Hotel Ambassador （or First Lady）. As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is respo

岗位职责/职位描述

BASIC FUNCTION基本职责

Act as Chauffeur of Hotel vehicles.作为酒店车辆的司机。

Responsible for carrying baggage, give assistance to arriving and departing guests, orient the g

SCOPE AND GENERAL PURPOSE OF JOB工作范围及目的

Be responsible for hotel electrical equipment operation normally.

负责酒店电器的正常运作。

MAIN DUTIES主要职责

1. Be on time to do shift work, take

负责实现自己的市场部分的客房和餐饮的目标；代表饭店通过客户关系管理，与本地和国际市场的客户保持密切的联系并推销饭店；管理下属保证所有每日工作任务按时完成；手工或是用电脑保留和更新销售记录。

1、了解

RESPONSIBILITY:

职责：

1. Manage/Lead Quality Engineering （software and hardware）, Inspections, process control, Metrology, and Internal and Supplier Audits.

管理领导质量工程（软件及硬件）、检

遇到客人的投诉或问题，如果不能马上找到解决办法，则要汇报给客房部经理。

Reports complaints or problems to Housekeeping Manager if no immediate solution can be found.

保证具有营销员的态度，并抓住酒店

确保贯彻执行基本品牌标准。

Ensures that minimum brand standards have been implemented.

协助餐厅经理确保根据经营理念对部门进行高效地管理，根据标准提供有礼的、专业的、高效并且富有弹性的服务。

Assists

确保拜访客人的专业性：运用凯悦的顾问式销售原则和市场营销分析报表工具理念。

Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.

根据既定的

将布草放入洗衣机并加入规定数量的洗涤液、皂液或其它清洗剂。

Loads linen into washer and adds specified amount of detergent, soap, or other cleaning agent.

操作自动水洗及漂洗布草的机器。

Operates mac

遇到投诉或问题，如果不能立即找到解决问题的方法，则向领班/副理汇报。

Reports complaints or problems to Team Leaders/ Assistant Manager if no

immediate solution can be found.

确保具有营销员的态度并在

协助值班工程师完成所有日常工作，并确保所有工程部相关设施能安全有效地运作。

To support the Manager in the performance of all the daily duties by processing and ensuring that all services associated wi

Patrol lobby lounge, corridor, guest floor and public area.

对大堂，走廊，客房楼层和公共区域进行巡查。

Talking with management, our guests, associates and ask them something to Investigates infrin

遇到投诉或问题，如果不能立即找到解决问题的方法时，则向副理汇报。

Reports complaints or problems to Assistant Manager if no immediate solution can be found.

确保具有营销员的态度并在酒店内随时发现销

Ensures all telephone calls are handled in a polite, efficient manner.

确保用礼貌，有效的方式处理所有来电。

Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution

确保遵循品牌承诺并始终提供优异的对客服务。

Delivers the brand promise and provide exceptional guest service at all times.

适时的为其他部门员工同样提供优质的服务。

Provides excellent service to inte

确保礼宾部的有效运行,并根据有关理念表现出始终如一的礼貌,专业,有效和灵活的服务态度。

Ensures the smooth running of the Concierge department and related areas according to the established concept state

Ensures that the hotel e-Marketing strategies and activities are aligned with the Corporate Marketing Strategy, and the Hotel Actions have been implemented where appropriate.

确保酒店的电子商务市场策

持续监视安全装置中紧急的状况。

Continuously monitors installed safety devices for emergency readiness.

巡逻公共区域，餐厅，客用楼梯，办公室，植物室，以及酒店的其他地方，确保这些地方和酒店内、外财产

Provides fluent and efficient service in accordance with Hyatt standard.

在餐厅提供顺畅、有效的服务，确保这些服务达到凯悦标准。

Gives recommendation on service and responds guest Food and Beverage

协助制定和维护详细的部门运作手册，反映部门的政策和程序，工作流程和绩效标准。 确保年度回顾准确反映任何变化。

Assists with the development and maintenance of a detailed Departmental Operations Manual t